Access Our New Trade Portal

Q: How long does it take to get approved for a trade account?

Once you’ve created a trade account with us, you’ll immediately be able to shop online with your Silver Tier 7.5% discount. We’ll do the eligibility checks in the background and confirm your full access within a few working days.

Q: I will spend much more than £1000 on my first order - can I be put straight onto the Gold Tier?

Your 7.5% discount will apply to your first order with us and if you spend over £1000 in that first transaction, you will then be moved up to the Gold Tier. If you are planning to spend considerably more than £1000 in your first purchase, feel free to get in touch with your Trade Account Manager to discuss your account and discount level.

Q: Are any products or ranges excluded from a trade discount?

No – absolutely everything is discounted for you across all of our brands and ranges, and this is even on top of a sale price.

Q: How can I contact my Trade Account Manager?

In whatever way suits you – you’ll have a direct phone number for them but can also use email, LiveChat or WhatsApp to reach them during these hours: Monday - Thursday: 8am - 5pm Friday: 8am - 3.30pm

Q: Do you offer trade credit?

We do not currently offer consumer credit options such as Clearpay or Klarna to our trade customers.

Q: Can you help source products not on the Drench website?

We can often source products not on our website through our network of suppliers so if you can't see what you'd ideally like, just ask and we'll see what we can do!

Q: Can I collect my order?

We do offer collections from our Bournemouth warehouse should you need something as quickly as possible and you’re able to travel to us. Just select collection at checkout if buying online, or arrange with your Trade Account Manager if placing your order directly with them.

Create a Drench Trade account to access exclusive offers and extra discounts - you can now buy online or through your dedicated Trade Account Manager. Our experienced trade team is able to help with bespoke quotes, bulk deals, planning, design and everything in between.

Sitewide Trade Discounts

Receive up to 10% discount on ALL products, even during a sale
Dedicated Account Manager

Personal service on hand when you need it
Fast 3D Design Service

Beautiful renders to bring your plans to life
Quick Delivery + Easy Returns

FREE Gold upgrades and local options for all
Bespoke + Bulk Quotes

Don't see what you need online? We can help
Brands for all Budgets

A curated selection of the most trusted brands for your customers

What's on offer?

Our entry-level Silver Account is for all new trade customers until they reach the Gold Level spend threshold of £1000.

7.5% discount on ALL of our products sitewide

Standard delivery charges apply

10% discount on ALL of our products sitewide

FREE upgrade to Next Day Delivery

FREE Local Next Day Delivery

Access Now

Proud suppliers of

2,800 products in stock

With stock valuing £10m, we can get your order delivered quickly to site.

Fast response time

Reach us by phone, LiveChat, email or WhatsApp — we're here for you how and when it suits you.

The details matter

The details matter to your customers, to you and to us — we get it. Happy customers = good business.

FAQs

How long does it take to get approved for a trade account?

I will spend much more than £1000 on my first order - can I be put straight onto the Gold Tier?

Are any products or ranges excluded from a trade discount?

How can I contact my Trade Account Manager?

Do you offer trade credit?

Can you help source products not on the Drench website?

Can I collect my order?

How does your 3D Design service work?

If you just need a clear and simple design for your customer to visualise and the installer to work from, we offer The Snapshot for just £35.

For a more finished design complete with tiles or other finishing touches, you can go for The Big Picture at £100, allowing for multiple amends and a 3D online walkthrough.

Both fees are refundable with an eligible purchase from Drench. Take a look at our 3D Design page to find out more.

Testimonials

Superb all round. Easy to use website and always delivered on time using standard delivery. Customer Service team are super and have always sorted my returns and replacements with no hassle at all.

The trade offering with Drench is great and my go-to for all of my bathroom projects. Louis is my trade manager and he always turns around my orders in the same day. Would highly recommend for anyone in the trade.

As a new trade customer, the Drench team were efficient and professional when taking my orders and delivered on time. Some of the products were available from one of my other trade suppliers, however Drench were better on price and service.